Your Questions Answered
We understand that you may have some questions, so we've created this FAQ page to answer the most common ones. If you don't see your question below, please don't hesitate to contact us!
What If the Service Doesn't Work?
We're all about making our customers happy. If you have a problem or the service doesn't appear to be working, contact us and we'll put together a plan to get you back on track.
Can I Set Up Autopay?
Of course! We know life gets busy and our autopay feature allows you to pay your bills as they are generated, keeping your service completely hands-free.
How Does Billing Work?
We offer two simple options to streamline your billing: autopay, which will pull payments as work is completed, or prepay which offers a 5% discount for the year.
What Is Your Cancellation Policy?
We don't want you to stick around because you're stuck under a contract. GreenStripe is proud to offer our services based on results and friendly customer care.
Do We Need To Schedule Services In Advance?
Not unless you want to! Your services will typically happen on a similar schedule year-to-year and we'll contact you before we come out.
Are Your Products Safe For Pets And Children?
Absolutely! GreenStripe only uses the best on your lawn. Though, if the lawn was sprayed, we recommend staying off the grass until it's dry.
What are natural lawn treatment services?
Long-story-short, natural lawn treatment services are treatments focused on building and maintaining a beautiful lawn through responsible, IPM practices and minimal chemical usage.
What should I do if I'm not happy with the results of my natural lawn treatment service?
GreenStripe is obsessed with creating positive customer experiences. If you aren't happy, use one of the many contact methods we provide to get in touch and let us know. If you paid for results, we'll get you results. Guaranteed.
How much do natural lawn treatment services cost?
Not sure what to expect on price? Our pricing model is pretty standard and a lot of our customers share the same price! Our average lawn is less than 5k sq ft and costs $394/year for our Premium package, or $695/year for our Premium Plus package.
What are the benefits of using natural lawn treatments?
The benefits of using natural-based lawn treatments are HUGE. What most don't know is that many of the chemicals considered "safe" by EPA's standards, are still destroying your lawn's ecosystem through a number of factors. Our natural-based treatments work to restore that ecosystem and maintain it for a lawn that thrives.
How do I choose a natural lawn treatment service?
We make it simple to choose between our lawn programs. Just want a weed-free lawn? You may be just as happy with our Premium package. If you want your lawn fully protected from weeds, surface insects and common diseases, check out our Premium Plus program! That's our best choice for all-around protection in your lawn.
How will I know if natural lawn treatment services are working?
Got a pretty green lawn? Weeds are disappearing with each and every application? Is it handling stress better than usual? Sounds like we're on the right track! If you ever have concerns though, you can rest assured we are here to help. It's as easy as reaching out and letting us know your problem.
What should I do if I have concerns about your natural lawn treatment services?
If you have concerns, you can contact us by phone, email or through our website to get in touch with our team and get your problems looked into. If you paid for a program that includes service calls, we can even come out for free to solve the issue!
How long do natural lawn treatment services take to work?
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That will depend on the service and problem you are looking to solve! There are so many variables at play, it would be best for you to get in touch with an expert for a more tailored response.